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How can we help you?

  • How do I refer a friend?
    Just take your unique code from your account screen and share with your friends, when they sign up they'll get a 50% discount from their first box and you'll get a month free!
  • Can I gift Spice club?
    Yes - Just indicate the subscription is a gift when checking out!
  • What do I get in my subscription?
    A bespoke spice mix blended by us A second spice mix for sides Woodchips blended to compliment your spices Recipe ideas and guides
  • How do I cancel?
    Easy - Either log in and cancel on your profile or call us on 0330 174 2849 and we can either cancel or pause your subscription
  • What about winter?
    We cook outside all winter but you don't have to. You can cook all our recipes indoors in your oven / grill, but you won’t be able to add the extra smoky flavour using the woodchips.
  • How do I return an item?
    Head over to our Shipping and Returns section to find out how to request a refund
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